Digital inclusion - ideas and studies:
Digital Divide Network
Athena Alliance
Pew Internet and American Life Project
... Pew report: "Cities Online"
U.S. Commerce Department reports:
... (2001) A Nation Online
... (2000) Falling Through the Net
NE Ohio IT workforce studies (NEOSA)

Government:
City of Cleveland
... Cleveland City Council
Cuyahoga County
Cleveland School District
State of Ohio

Local info tech leaders:
Northeast Ohio Software Association
Greater Cleveland PC Users Group
Black Data Processing Associates
CrainTech